Cookie Policy
Last updated: April 2026
This Cookie Policy explains what cookies are, how TI Healthcare Limited (“TI Health”, “we”, “us”, “our”) uses them on our website, and how you can manage your preferences.
We are committed to being transparent about our use of cookies in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember certain information about your visit — such as your preferences or how you navigated the site.
Cookies are widely used to make websites work more efficiently and to provide information to website owners. Some cookies are essential for the site to function, while others are optional and used for analytics or to improve your experience.
2. How We Use Cookies
We use cookies on our website for the following purposes:
- Essential operation — to ensure the website functions correctly
- Analytics and performance — to understand how visitors use our site so we can improve it
- Behaviour and session recording — to identify usability issues and improve our website experience
We do not use cookies for advertising or to track you across other websites.
3. Types of Cookies We Use
The tables below detail every cookie used on our website, grouped by category.
Category 1 — Strictly Necessary Cookies
These cookies are essential for the website to work. They cannot be switched off. They are usually set in response to actions you take, such as filling in a form or setting your privacy preferences. You can set your browser to block these cookies, but parts of the site may not work as a result.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
cookielawinfo-checkbox-* | Cookie consent tool (e.g. CookieYes) | Stores your cookie consent preferences so you are not asked again on every visit | HTTP Cookie | 1 year |
viewed_cookie_policy | Cookie consent tool | Records whether you have viewed the cookie consent notice | HTTP Cookie | 1 year |
wordpress_* | WordPress | Used by WordPress to manage authenticated sessions and admin functions | HTTP Cookie | Session / persistent |
wp-settings-* | WordPress | Stores user interface customisation settings for WordPress | HTTP Cookie | 1 year |
PHPSESSID | Website server | Maintains your session state across page requests | HTTP Cookie | Session |
Category 2 — Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website — for example, which pages are visited most often and whether users encounter any errors. All information collected is aggregated and anonymised where possible. We use this data solely to improve our website.
These cookies are only set with your consent.
Google Analytics 4 (GA4)
We use Google Analytics 4 to analyse website traffic and visitor behaviour. Data collected is processed by Google LLC and may be transferred to servers in the United States, subject to appropriate safeguards (Standard Contractual Clauses). You can learn more at policies.google.com/privacy.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
_ga | Google Analytics 4 | Registers a unique ID used to generate statistical data on how you use the website | HTTP Cookie | 2 years |
_ga_<container-id> | Google Analytics 4 | Used by GA4 to persist session state and track individual sessions | HTTP Cookie | 2 years |
_gid | Google Analytics | Registers a unique ID used to distinguish users and generate usage statistics | HTTP Cookie | 24 hours |
_gat | Google Analytics | Used to throttle request rate to Google Analytics — limits data collection on high-traffic sites | HTTP Cookie | 1 minute |
_gac_<property-id> | Google Analytics / Ads | Contains campaign-related information — set if linked to Google Ads | HTTP Cookie | 90 days |
Microsoft Clarity
We use Microsoft Clarity to better understand how visitors use our website. Clarity records anonymised session replays and heatmaps, helping us identify usability issues and improve the user experience. No personally identifiable information is collected by Clarity without your consent. Data is processed by Microsoft Corporation. You can learn more at privacy.microsoft.com.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
_clck | Microsoft Clarity | Persists a unique user ID and preferences used by Microsoft Clarity to link activity across pages in the same session | HTTP Cookie | 1 year |
_clsk | Microsoft Clarity | Connects multiple page views by a single user into a single Clarity session recording | HTTP Cookie | 1 day |
CLID | Microsoft Clarity | Identifies the first time Clarity saw this user on any site using Clarity | HTTP Cookie | 1 year |
ANONCHK | Microsoft Clarity | Used to check whether cookies can be placed in the user’s browser and to record session data from Bing Ads where applicable | HTTP Cookie | 10 minutes |
MR | Microsoft Clarity | Used to collect statistical data on user visits from Microsoft services — supports Clarity’s analytics | HTTP Cookie | 7 days |
MUID | Microsoft | Identifies unique web browsers visiting Microsoft websites — used by Clarity and other Microsoft services to track usage statistics | HTTP Cookie | 1 year |
SM | Microsoft Clarity | Used in synchronising the MUID across Microsoft domains | HTTP Cookie | Session |
Category 3 — Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced, personalised features. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some features may not function as intended.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
cf_clearance | Cloudflare | Records when a CAPTCHA challenge has been passed — prevents repeated challenges for the same user | HTTP Cookie | 1 year |
__cf_bm | Cloudflare | Used to distinguish between humans and bots — supports bot management and site security | HTTP Cookie | 30 minutes |
4. Third-Party Cookies
Some cookies on our website are set by third parties such as Google and Microsoft. We do not have direct control over these cookies. We recommend reviewing the privacy policies of these providers for full details of how they handle your data:
- Google: policies.google.com/privacy
- Microsoft: privacy.microsoft.com
5. Managing Your Cookie Preferences
When you first visit our website, you will be shown a cookie consent banner. You can choose to accept or decline non-essential cookies at that point.
You can also update your preferences at any time by:
- Clicking the “Manage Cookies” link in the footer of our website
- Adjusting your browser settings to block or delete cookies
- Using your browser’s private or incognito mode, which limits cookie storage
Please note that if you disable certain cookies, some parts of the website may not work as intended.
How to manage cookies in your browser
- Google Chrome: support.google.com/chrome/answer/95647
- Mozilla Firefox: support.mozilla.org
- Microsoft Edge: support.microsoft.com
- Safari: support.apple.com
6. Opting Out of Google Analytics
You can prevent Google Analytics from collecting data about your visits by installing the Google Analytics Opt-out Browser Add-on, available for most major browsers.
7. Opting Out of Microsoft Clarity
You can opt out of Microsoft Clarity session recording by visiting choice.microsoft.com or by adjusting your cookie preferences using our consent tool.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time as our services or legal requirements change. The date at the top of this page will always reflect the most recent revision. We encourage you to check back periodically.
9. Contact Us
If you have any questions about our use of cookies or this policy, please get in touch:
TI Healthcare Limited
Email: info@tihealthcarelimited.co.uk
Telephone: +44 7947 794644
For concerns about data protection more broadly, please refer to our Privacy Policy.
TI Healthcare Limited — info@tihealthcarelimited.co.uk — +44 7947 794644